IT Support Helpdesk
Responsive & unlimited IT Support with SLA.
Our flexible service-level agreement puts the reins firmly in your hands. Choose IT components you want managed or entrust your entire infrastructure to us. Cost effective options for a range of highly specialised requirements make modernising your systems and user experiences easy. Stay updated and informed through your dedicated account manager and receive critical solutions fast with direct access to our full arsenal of certified engineers.
- Firewall security
Real-time firewall management and monitoring, configured and maintained by our engineers.
- Antivirus and external spam filtering
Protection against known viruses and new malware threats on desktops and servers.
- 24/7 system monitoring
Continuous monitoring of your system to proactively prevent issues.
- Server maintenance
Keeping your server updated and operational to ensure your computer network always runs smoothly.
- Maintenance of PCs and printers
Vulnerability management, proper operation of antivirus software and business critical applications on your computer. Have your PC perform as fast as you do.
A fixed monthly fee covers all your servicing needs, eradicating the angst of being charged an hourly rate. It means keeping a lid on what you spend and full access to our expertise on and offsite. With unlimited remote and email support, it also means assurance if things go wrong. Your time is valuable. So is your peace of mind. We take care of your technology so you can take care of your business.
Customise your spending. Support packs in 25, 50 or 100-hour allocations are available for pre-purchase, and come with the trusted expertise, resources and 24/7 assistance our customers love for managed it services provider Sydney or managed IT support Sydney
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